SAP Business One tip
Emailed Document? Check the Status!
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Tip of the week16 November 2023
Sending documents by email is a daily routine for most businesses. But how do you know if that invoice or quote was actually sent? SAP Business One provides status tracking for emailed documents, giving you visibility into your outbound communications.
Email Status Tracking
Track the status of documents sent via email directly within SAP Business One.
- View email delivery status for sent documents
- Identify documents that failed to send
- Track when documents were emailed and to which recipients
- Resend documents that encountered delivery issues
Communication Confidence
With email status tracking, your team can confidently follow up with customers knowing whether documents were successfully delivered, reducing unnecessary duplicate sends and improving customer communication.
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