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Go-Live of eTQ, MOC, and Waiver Management at UEP — Replacing Maximo with SAP S/4HANA

SuperNova successfully went live with eTQ (Electronic Technical Query), Management of Change (MOC), and Waiver Management at United Energy Pakistan (UEP) — built natively within SAP S/4HANA and replacing IBM Maximo, with complex workflow as the key challenge overcome.

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Go-Live15 July 2026
Team celebrating the go-live of eTQ, MOC, and Waiver Management on SAP S/4HANA at UEP
eTQ, Management of Change, and Waiver Management — now live natively within SAP S/4HANA at UEP.

We are proud to announce that on Wednesday, 15 July 2026, SuperNova successfully went live with eTQ (Electronic Technical Query), Management of Change (MOC), and Waiver Management at United Energy Pakistan (UEP). Delivered natively within SAP S/4HANA, this go-live marks a significant milestone in UEP's digital transformation journey and the successful replacement of their legacy Maximo system.

Replacing Maximo with SAP S/4HANA

Previously, these critical processes were managed in IBM Maximo, operating outside UEP's core ERP. SuperNova rebuilt eTQ, MOC, and Waiver Management directly within SAP S/4HANA — consolidating them into a single, integrated digital core. This eliminates a standalone system, unifies data, and gives UEP seamless, end-to-end visibility across quality, change, and waiver processes.

The Key Challenge: Workflow

The major challenge in this project was workflow. eTQ, MOC, and Waiver Management rely on complex, multi-stage approval and routing processes with strict controls and accountability. Designing and building these robust workflows natively within SAP S/4HANA — while preserving the rigor UEP required — was the most demanding aspect of the engagement, and our team delivered it successfully.

What Was Delivered

The solution brings UEP's key governance processes into SAP S/4HANA with reliable, auditable workflows.

  • eTQ built and live within SAP S/4HANA
  • Management of Change (MOC) with structured, multi-level approval workflows
  • Waiver Management integrated into the SAP core
  • Complete replacement of the legacy IBM Maximo system
  • Robust, auditable workflow routing and controls across all three modules

Looking Ahead

With eTQ, MOC, and Waiver Management now live on SAP S/4HANA, UEP benefits from a unified, streamlined platform for its critical governance processes. SuperNova is proud to have partnered with UEP on this achievement and looks forward to supporting their continued success as they build on this strong digital foundation.

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